Metric by Michael Schofield

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Metric by Michael Schofield

Metric UX

"The user experience is a metric." Brief high-level practical design strategy thinking and strategy by Michael Schofield.
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Exnovation, the Iceberg Model, and Expertise is Over-valued
Exnovation, the Iceberg Model, and Expertise is Over-valued
I want to share a few totally unrelated pieces of thinking that caught my eye. This will be a shorty but I think you’ll find it interesting. 1 I am…
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Michael Schofield
The Value of Design in Hard Times
When the market’s taken a spill, when your earned revenue is down then the easiest line-items to cut are those that involve external consultants. Should…
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Michael Schofield
What is the difference between UX and CX?
Listen now (6min) | Let’s be clear, many folks have thrown-in. This question has loads of answers, and this writeup will likely not make it to the top…
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Michael Schofield
Gutenberg doesn't disrupt WordPress
Gutenberg isn’t a breakthrough innovation that made WordPress better. It’s a disruptive innovation making WordPress more affordable and accessible. …
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Michael Schofield
UX Design is Morally Gray
Folks tend to disagree with me whenever I say that user experience design is morally gray: there is no inherent requirement to making user experiences…
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Michael Schofield
Can jobs-to-be-done replace "Front End Developer"?
The “front end” is pretty nebulous. What makes a good front end developer? Its definitions, and so its answers, are all over the place. It’s not just…
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Michael Schofield
The Temporal Midpoint of the Sprint
The two-week sprint is totally arbitrary. We adopt the convention without really questioning the wisdom, but by such dogma of what’s-good-for-the-gander…
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Michael Schofield
The Service Reactor
We pitch this idea of operational user research as a means to scale and democratize user experience design practice across an organization. For decision…
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Michael Schofield
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