Hey there 👋, Michael here. Metric is a writeup and podcast around practical, pretty-hardcore UX and service design topics. I write it to help think-through ideas I’m struggling with, for folks who’ve already run the gauntlet of resources about UX-is-about-personas-and-delight humdrum and enjoy really getting into the weeds.
It’s not often polished, but I find great value in writing these - I hope you might to.
And me? I am service designer and specialize in #researchOps: systems of discovery, design, and development that bake strong user-feedback loops into the DNA of the company. Right now, I am the director of engineering @WhereByUs. Connect with me on LinkedIn or let’s be twiends on Twitter.
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Writing Metric and being able to occasionally have an advertise on it, offer paid webinars, fundraise, and the like, help add a modicum of security that goes a long way.
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What do you get?
Great question. You don’t get a whole lot, at least not yet. This is namely a kind gesture. But, for those who can help, I’ll thank you at the end of the podcasts ♥.